Service support
automation
automation
Reduce your support
center load
and let chatbot cover answers to all
typical questions.
and let chatbot cover answers to all
typical questions.
Additional
sales channel
sales channel
Consult users on the
product selection and let them order desired products directly within the messenger.
Customer
retention
retention
Automatic notifications
of company
news and promotions
via messenger.
news and promotions
via messenger.
Product selection
assistance
assistance
Virtual consultant will help your clients to
choose the most suitable product according to given parameters in the dialogue mode.
Customer support
Automation of the 1st support line by
immediately answering the most frequent questions in automatic mode. User is redirected to a
live consultant only if the answer to the question is not found.
Placing orders
via messenger
via messenger
Chatbot will not only help the client to
choose the best product, but will also allow to order it directly within the messenger. The
order will automatically be added
to your CRM.
to your CRM.
Newsletter
Trigger notifications and mailing list will
remind customers to make a purchase or speak about new products and promotions.
Statistics on
all user actions
all user actions
We record all user activity in the chatbot to
obtain conversion Analytics and optimize interaction.
Automation of
business tasks
business tasks
Chatbot is a universal tool for solving any
business task. We will not only provide your business with ready-made solution, but can also
develop any specific module to meet your needs.
Request Demo
Request a demo or ask a question
Convergent Media Group 2001 - 2018. © All rights reserved.
This website uses cookies. Please provide your
consent. You can disable cookies in
your browser settings at any time.
I agree
Try this new communication channel
with your customers and partners
with your customers and partners
Request chatbot demo